Data Privacy Policy
Our commitment
At PROVISAS, our commitment is to ensure the protection of your privacy. We will consistently maintain the confidentiality of your personal data.
The only exception is when we are bound by legal or regulatory obligations, such as those imposed by our regulatory body, the Office of the Immigration Services Commissioner (OISC).
This privacy policy is applicable to all information provided by you to Provisas, whether as a client of Provisas or otherwise.
Types of data we collect
Client data relevant to immigration applications:
As part of our client service, we record and store data related to client details, situations, and advice provided. This data is used solely to deliver excellent client service, ensure a successful immigration application, and offer the best possible advice.
We are mandated by the OISC to retain relevant data for a period of no less than six years. After this period, the data is securely deleted.
Additionally, the OISC requires us to retain relevant data for any future audit. However, clients may object to their data being used for future audits upon request.
Enquiries to Provisas
As part of our enquiry process and to assist you better, we may record your name, contact details, and other relevant information related to your enquiry.
Website Cookies:
We do not collect cookie information on our website. If there is a decision to change this policy, we will update our Privacy Policy, notify subscribers to our newsletter via their email address, and clearly present it on our website.
Google Analytics
When someone visits www.provisas.co.uk, we use a third-party service, Google Analytics, to collect anonymized internet log information and details of visitor behavior patterns. This is done to understand factors like the number of visitors to different parts of the site. The information is processed to not identify individual users. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Mailing List
Anyone on our mailing list has explicitly been asked whether they would like to receive our regular emails. If they agree, we record their name, email address, and minimal additional information to ensure they receive relevant emails.
The mailing list is only used to provide information, news, and advice concerning UK immigration. We do not sell or trade email lists with other organisations and businesses.
You can unsubscribe from the mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing info@provisas.co.uk.
Access to your personal information
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information collected online.
You may obtain an account of all your personal information held by Provisas upon request.
Clients of Provisas may examine their records and any personal information contained therein upon request. This includes any Case Notes related to your immigration application or immigration advice provided. To view, amend, or delete the personal information we hold, please email info@provisas.co.uk.
Changes to the privacy policy
Our Privacy Policy is reviewed every six months. The last review was on 01/08/2024.